Lenda Pet Food

Privacy policy

This Privacy Policy provides information on the use made by Lenda Pet Food S.L. of your personal data as User of the website “lenda.net” (hereinafter “Web”) in accordance with the General European Data Protection Regulation (RGPD) and Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights (LOPDGDD).

Responsible for the Treatment.

Lenda Pet Food S.L. is responsible for managing the website “lenda.net”, as well as promoting all its products and services.

The interested party who provides Lenda Pet Food S.L. personal data through this online platform or by other means (for example, social networks) you are informed that the processing of your data is carried out by:

          Responsible for the Treatment: Lenda Pet Food S.L.

          Dir. Postal: Albelos, 3 – 36.720- Guillarei-Tui (Pontevedra)

          Telephone: +34 986 600 906

          Email: clientes@lenda.net

Information and consent.

La navegación by this Website of “lenda.net”, does not entail the automatic registration of data that allow users to be identified.

Access to content or services in which data is requested. Notwithstanding the foregoing, to access the contact and consultation service through the Web, certain information is requested such as: name and surname, email, telephone … In these cases, Lenda Pet Food S.L. will provide the User with the necessary information before proceeding with the processing of their data. The User guarantees that the personal data provided to Lenda Pet Food S.L. They are truthful and you are responsible for communicating any changes to them.

In any case, you will not receive the form that you fill out until you read and give your express consent to the conditions of treatment of your personal data that we specifically indicate, by checking the corresponding box for this purpose.

Purposes of Data Processing.

Lenda Pet Food S.L. treats the personal data that you provide through the Web for various purposes, which are indicated below:

Management of the purchase of products: Process the purchase, payment, shipping and, where appropriate, return. Manage any incident related to the purchase of products. More information in our document of general conditions of sale.

Management of online chat available to our clients.

Customer service: Sometimes your personal data will be necessary to manage incidents related to the products and / or services contracted, process claims or respond to requests for information about products, services, rates, etc.

Advertising / Communications of Products / Services: Lenda Pet Food S.L. You may use your data to send general information and advertising communications (offers, promotions, contests …) by email, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, that enables commercial communications. The processing of your personal data for marketing purposes is based on legitimate interest.

Process orders, requests or any type of request that is made by the User through any of the contact forms that are made available to them.

Contact and management of requests for information, content or services expressly requested by Users.

The improvement of the Web, its management and its security.

Purposes related to the fulfillment of legal obligations.

Legitimation for Data Processing.

The legal basis for the treatment of the data is the legitimation based on the consent of the interested party given for the purposes described above:

The voluntary access and navigation of the Users on the Web.

Free, specific, informed and unequivocal consent, while we inform you by making this privacy policy available to you, which, after reading it, if you agree, you can accept by means of a statement or a clear affirmative action with the marking of a box provided for this purpose.

Duration of Data Processing.

The personal data provided will be kept for the time necessary to fulfill the purpose for which they are collected and to determine the possible responsibilities that may arise from the purpose.

User Rights:

The User may exercise the rights of access, rectification, deletion, opposition, limitation of, portability and not to be the subject of automated individual decisions when applicable, regarding the treatment for which he is responsible, by writing to Lenda Pet Food S.L. to the address indicated above, indicating the right you wish to exercise, and must accompany a photocopy of the DNI or equivalent document, in order to prove your identity. You can also contact the Spanish Data Protection Agency.

Data communication.

The data will not be communicated to third parties except, where appropriate, to competent authorities in the exercise of their functions and other organizations or entities directly related to Lenda Pet Food SL, if necessary for the performance of the company’s own activities. . International data transfers are not foreseen.

Likewise, in the event that any of our service providers or computer systems is located outside the EU, Lenda Pet Food S.L. will adopt all the guarantees that are applicable in accordance with the regulations foreseen to guarantee an adequate management of the data.